F.A.Q.
Frequently Asked Questions
What is Wolfbred?
Wolfbred is a print-on-demand store for dog lovers. We create artful dog-themed designs and print them on high-quality products such as mugs, t-shirts, hoodies, pillows, tote bags, and more. Every item is made to order and shipped directly to you.
What kinds of products do you offer?
Our collection includes:
- T-shirts
- Hoodies and sweatshirts
- Mugs
- Pillows and home décor
- Tote bags
- Posters and art prints
- Phone cases
- Other dog-inspired gifts and accessories
Product availability may vary by design and location.
Are your products made to order?
Yes. Every Wolfbred item is printed specifically for your order. This helps reduce waste and allows us to offer a wider variety of unique dog-themed designs.
How long does production take?
Most orders are produced within 2–7 business days before shipping. During holidays and peak seasons, production times may be slightly longer.
How long does shipping take?
Estimated shipping times:
- Europe: 4–10 business days
- International: See our Etsy shop
Actual delivery times may vary depending on your location and local postal services.
How much does shipping cost?
Shipping to Europe is free. International orders and shipping rates: see our Etsy shop
Do you ship internationally?
We ship to EU countries. If you are not in EU, please visit our Etsy shop
How can I track my order?
Once your order ships, you'll receive a confirmation email containing a tracking number and tracking link.
Can I change or cancel my order?
Because orders are produced shortly after purchase, changes or cancellations are only possible within a limited time. Please contact us as soon as possible if you need assistance.
What if my item arrives damaged or defective?
If your order arrives damaged, misprinted, or defective, please contact us within 14 days of delivery and include photos of the issue. We'll work to provide a replacement or suitable solution.
Do you accept returns?
Since all products are made to order, we generally cannot accept returns for reasons such as ordering the wrong size, color, or changing your mind. If there is a manufacturing defect or printing error, we'll make it right.
How do I choose the right size?
Each apparel product includes a detailed size chart on the product page. We recommend reviewing the measurements carefully before placing your order.
Will the colors look exactly like the photos?
We strive to display colors as accurately as possible. However, colors may appear slightly different due to monitor settings, lighting conditions, and printing processes.
Are your mugs dishwasher and microwave safe?
Most of our mugs are dishwasher and microwave safe. Specific care instructions can be found on each product page.
Where are your products printed?
Wolfbred works with trusted print partners through Printify. Orders are typically produced at the facility closest to the customer's location whenever possible.
How can I contact customer support?
You can reach us through our contact form or by emailing:
Do you offer custom dog designs?
We occasionally offer custom products and personalized designs. Contact us with your request, and we'll let you know what's currently available.
Is my payment information secure?
Yes. All payments are processed through Stripe, which has secure, encrypted payment systems. Wolfbred does not store your full payment details.
Do you offer discounts or promotions?
Yes. We occasionally run special promotions, seasonal sales, and exclusive offers. Subscribe to our newsletter to stay updated.
What makes Wolfbred different?
Wolfbred was created for people who know that dogs are more than pets—they're family. Our unique artwork celebrates the loyalty, personality, and spirit of dogs through products designed to bring joy to everyday life. ❤️🐾